Job Title	Job Description
Chief Executive Officer	Highest authority in company. Reports to the Board of Directors.
Chief Operating Officer	Plans, organizes and directs sales, marketing, land development, contracts/purchasing, and all construction activities. Reports to CEO.
Chief Financial Officer	Highest financial authority in company. If Controller and Treasurer positions are staffed, they must report to this position. Reports to CEO.
Controller	Plans and directs all general, land accounting, budgeting and audits. Ensures compliance with all accounting and reporting requirements. May oversee information systems activities. Reports to CFO.
Treasurer	Directs financial planning, procurement and investment of funds. Delegates authority for receipt and distribution of funds and banking procedures. Analyzes financial records to forecast future financial position and budget requirements. Reports to CFO.
Investor Relations Head	Oversees and coordinates activities of employees engaged in maintaining and improving the relationships between the organization and various investors such as shareholder, banking community, investing public, financial investors, and institutional investors. Develops, installs, and maintains systems which provide control of investor relations and improve the marketability of organization stock and bonds. Typically reports to Top Financial Officer and supervises directors and managers.
Internal Audit Head	Designs and implements the company’s internal audit programs and recommends changes in financial and management controls as required. Assures that internal audit programs measure and evaluate company’s controls as required to protect assets, prevent fraud and maximize operational efficiency. Conducts independent protective and constructive audits and reports findings and recommendations to management. Reports to CEO or COO.
Information Systems Head	Highest level management over programming, system analysis, database management and computer operations. May have responsibility for telecommunications. Reports to CFO or CEO.
Marketing and Advertising Head	Develops and coordinates marketing, advertising and promotional programs and budgets. Analyzes sales figures to determine cost effectiveness of promotions. Conducts market research. Supervises any in-house staff and coordinates activities of outside vendors. Reports to CEO or COO.
Human Resources Head	Develops and administers policies and procedures for compensation and benefits, employment, employee relations, training, EEO and career development programs. Reports to CEO or COO.
Mortgage Head	Highest authority in mortgage subsidiary. Reports to CFO or CEO.
Chief Legal Officer	Provide management with guidance in the application of legal principals to yield the greatest opportunities for minimizing risks and maximizing profits. Develop budget recommendations to support systematically planned programs of legal actions or defenses. As required, supplement in-house legal work by carefully selected outside legal assistance. Reports to the CEO.
Purchasing Head	Interview vendors to obtain information concerning product, price, ability of vendor to produce product or service and delivery date. Select purchase items by testing, observing or otherwise examining. Estimate values according to knowledge of market price. Review bid proposals from vendors and enter into contracts within budgetary limitations. Reports to the COO.
Architectural Head	Researches, plans, designs and administers building projects, applying knowledge of design, construction procedures, zoning and building codes and building materials. Consults internally to determine functional and spatial requirements of new designs and prepares information regarding design, specifications, materials, color, estimated costs and construction time. Maintains budgetary control over all new designs and changes to existing product. May work with state or local officials in obtaining necessary approvals for projects. Reports to the COO.
Head Title Officer	Maintains office and staff to provide and service mortgage needs of buyers and builder. May have profit/loss responsibility for branch offices. May supervise title office. Reports to Corporate Mortgage Head.
Safety Head	Responsible for communicating and training company employees on required OSHA and other applicable Federal and State guidelines. Ensures compliance with all applicable laws, regulations, and codes.
1st Level Head	Directs overall management of business through subordinate profit center heads. Manages negotiations for potential acquisitions. Reports to CEO or COO.
Territory Manager	Responsible for profit centers for several business segments. Develops short- and long-range operating objectives, policies and programs as well as day-to-day business decisions for this “metro” market. Develops and manages a staff of managers to implement operating objectives. Direct reports typically include City Manager(s). Reports to 1st Level Head.
1st Level Controller	Plans and directs all general, property accounting and budgeting. Monitors compliance with internal/external accounting requirements. Prepares forecasting financial reports and analyses as requested by 1st Level Head. Reports to Corporate Controller or to 1st Level Head.
1st Level Contracts/Purchasing	Confers with vendors to obtain product information, pricing, availability and delivery. Selects products for purchase. Prepares bid requests and analyzes bid proposals. Negotiates contracts within budget limitations. Reports to 1st Level Head.
1st Level Sales Head	Direct responsibility over all sales activity. Reviews market analyses to determine customer needs, volume, potential pricing and sales campaigns. Provides counsel, direction and guidance in plans for marketing, market research, advertising, staffing and sales training. Reports to 1st Level Head.
1st Level Marketing/Advertising Manager	Implements marketing, advertising and promotional programs. Reviews promotional material before public release. Supervises in-house staff and coordinates activities with outside vendors. Reports to 1st Level Head.
1st Level Land Development Head	Plans and directs land development business including planning, design and development. Develops policies for usage and sale of properties. Maintains continuing liaison with appropriate in-house departments, public agencies and utilities. Reports to 1st Level Head.
1st Level Land Development Manager	Directs and implements all tasks required in land development including planning & design. Develops policies for usage and sale of properties. Maintains continuing liaison with appropriate in-house departments, public agencies and utilities. Reports to Land Development Head (position 22).
1st Level Land Acquisition Head	Negotiates the acquisition of properties with landowners, attorneys or brokers. Obtains and examines public land records and land titles for due diligence. Plans, directs and coordinates all land acquisition activities. Reports to Corporate Land Acquisition Head or 1st Level Head.
1st Level Land Acquisition Analyst	Support the Land Acquisition Head in providing an adequate supply of land. Identifies acquisition opportunities through contacts with brokers, builders, bankers, landowners, engineers, planners, attorneys, and municipal officials. Reviews/interprets zoning/land use ordinances and master plans.
1st Level Architectural Manager	Coordinates approvals of design concepts. Evaluates and recommends the selection of local architectural firms and directs their work. Evaluates designs of regional or divisional management for efficiency and profitability. Reports to Corporate Architectural Head or 1st Level Head.
1st Level Finance Manager	Prepares financial reports and analyses. Applies principals of accounting & finance to analyze past and present financial operations and estimate future volume and expenditures. May oversee banking relationships and participate in partnership negotiations. Reports to Treasurer, CFO or 1st Level Head.
1st Level Construction Head	Plans and directs tasks necessary for all phases of construction. Interfaces with public agencies in obtaining all necessary permits and approvals. Responsible for controlling construction budget. Reports to COO or 1st Level Head.
1st Level Construction Head-High Density	Responsible for projects that are in excess of three stories tall (multi-family, condo-type or urban infill). Plans and directs tasks necessary for all phases of construction. Interfaces with public agencies in obtaining all necessary permits and approvals. Responsible for controlling construction budget. Reports to COO or 1st Level Head.
1st Level Estimating Head	Manages the quantity and cost estimating function for all house construction floor plans, including options. May provide alternative material choices to insure customer satisfaction; improve construction installation; and provide cost savings. Reports to 1st Level Construction Head or 1st Level Head.
1st Level Safety Head	Responsible for communicating and training company employees on required OSHA and other applicable Federal and State guidelines. Ensures compliance with all applicable laws, regulations, and codes. Reports to COO
1st Level Human Resources Head	Develops and administers policies and procedures for compensation and benefits, employment, employee relations, training, EEO and career development programs. Reports to CEO or COO.
1st Level Purchasing Head	Interview vendors to obtain information concerning product, price, ability of vendor to produce product or service and delivery date. Select purchase items by testing, observing or otherwise examining. Estimate values according to knowledge of market price. Review bid proposals from vendors and enter into contracts within budgetary limitations. Reports to Corporate Purchasing Head or 1st Level Head.
1st Level Trainer	Develops and conducts internal company designed training programs.
2nd Level Head	Responsible for the profitability of profit centers. Develops short- and long-range operating objectives, policies and programs as well as all day-to-day business decisions. Develops and manages a staff of managers to implement operating objectives. Reports to 1st Level Head.
City Manager (3rd Level Head)	Responsible for profit centers for a specific product line or sub-market within a specific geographic market. Develops objectives and makes day-to-day decisions for this business segment. Develops and manages a staff of managers to implement operating objectives. Reports to Territory Manager or 2nd Level Head.
2nd Level Controller	Plans and directs all general, property accounting and budgeting. Monitors compliance with internal/external accounting requirements. Prepares forecasting financial reports and analyses as requested by 1st or 2nd Level Business Heads. Reports to 1st Level Controller or to 2nd Level Head.
2nd Level Contracts/Purchasing	Confers with vendors to obtain product information, pricing, availability and delivery. Selects products for purchase. Prepares bid requests and analyzes bid proposals. Negotiates contracts within budget limitations. Reports to 2nd Level Head or 1st Level Contracts/Purchasing.
2nd Level Sales Head	Direct responsibility over all sales activity. Reviews market analyses to determine customer needs, volume, potential pricing and sales campaigns. Provides counsel, direction and guidance in plans for marketing, market research, advertising, staffing and sales training. Reports to 2nd Level Head.
2nd Level Marketing/Advertising Manager	Implements marketing, advertising and promotional programs. Reviews promotional material before public release. Supervises in-house staff and coordinates activities with outside vendors. Reports to 2nd Level Head.
2nd Level Land Acquisition/Development Head	Plans and directs land development business including planning, design and development. Negotiates the acquisition of properties with landowners, attorneys or brokers. Obtains and examines public land records and land titles for due diligence. Plans, directs and coordinates all land acquisition activities. Reports to 2nd Level Head.
2nd Level Land Development Head	Plans and directs land development business including planning, design and development. Develops policies for usage and sale of properties. Maintains continuing liaison with appropriate in-house departments, public agencies and utilities. Reports to 2nd Level Head or 2nd Level Land Acquisition/Development Head.
2nd Level Land Development Manager	Plans and directs land development business including planning, design and development. Develops policies for usage and sale of properties. Maintains continuing liaison with appropriate in-house departments, public agencies and utilities. Reports to Land Development Head (position 35).
2nd Level Land Acquisition Head	Negotiates the acquisition of properties with landowners, attorneys or brokers. Obtains and examines public land records and land titles for due diligence. Plans, directs and coordinates all land acquisition activities. Reports to 1st Level Land Acquisition Head or 2nd Level Head or 2nd Level Land Acquisition/Development Head.
2nd Level Land Acquisition Manager	Negotiates the acquisition of properties with landowners, attorneys or brokers. Obtains and examines public land records and land titles for due diligence. Plans, directs and coordinates all land acquisition activities. Reports to 2nd Level Acquisition Head.
2nd Level Land Entitlement Manager	Contracts and manages the preparation and approval of all entitlement documents required for new land purchases. Maintains contacts with city/county staff and elected officials. Responsible for compliance with local ordinances and codes related to land entitlement. Reports to 2nd Level Land Acquisition Head.
2nd Level Land Acquisition Analyst	Support the Land Acquisition Head in providing an adequate supply of land. Identifies acquisition opportunities through contacts with brokers, builders, bankers, landowners, engineers, planners, attorneys, and municipal officials. Reviews/interprets zoning/land use ordinances and master plans. Reports to 2nd Level Land Acquisition Head.
2nd Level Architectural Manager	Coordinates approvals of design concepts. Evaluates and recommends the selection of local architectural firm and directs their work. Evaluates designs of divisional management for efficiency and profitability. Reports to 1st Level Architectural Head or 2nd Level Head.
2nd Level Finance Manager	Prepares financial reports and analyses. Applies principals of accounting & finance to analyze past and present financial operations and estimate future volume and expenditures. May oversee banking relationships and participate in partnership negotiations. Reports to 2nd Level Head or 1st Level Finance Manager.
2nd Level Construction Head	Plans and directs tasks necessary for all phases of construction. Interfaces with public agencies in obtaining all necessary permits and approvals. Responsible for controlling construction budget. Reports to 2nd Level Head or 1st Level Construction Head.
2nd Level Construction Head-High Density	Responsible for projects that are in excess of three stories tall (multi-family, condo-type or urban infill). Plans and directs tasks necessary for all phases of construction. Interfaces with public agencies in obtaining all necessary permits and approvals. Responsible for controlling construction budget. Reports to 2nd Level Head or 1st Level Construction Head.
2nd Level Estimating Head	Manages the quantity and cost estimating function for all house construction floor plans, including options. May provide alternative material choices to insure customer satisfaction; improve construction installation; and provide cost savings. Reports to 2nd Level Construction Head or 2nd Level Head.
2nd Level Estimating Manager	Manages the quantity and cost estimating function for all house construction floor plans, including options. May provide alternative material choices to insure customer satisfaction; improve construction installation; and provide cost savings. Reports to 2nd Level Estimating Head.
2nd Level Safety Head	Responsible for communicating and training company employees on required OSHA and other applicable Federal and State guidelines. Ensures compliance with all applicable laws, regulations, and codes. Reports to 2nd Level Head or 1st Level Safety Head.
2nd Level Human Resources Head	Develops and administers policies and procedures for compensation and benefits, employment, employee relations, training, EEO and career development programs. Reports to Corporate Human Resources Head or 2nd Level Head.
2nd Level Purchasing Head	Interview vendors to obtain information concerning product, price, ability of vendor to produce product or service and delivery date. Select purchase items by testing, observing or otherwise examining. Estimate values according to knowledge of market price. Review bid proposals from vendors and enter into contracts within budgetary limitations. Reports to Corporate Purchasing Head or 2nd Level Head.
2nd Level Trainer	Develops and conducts internal company designed training programs. Reports to 2nd Level Human Resources Head or 1st Level Trainer.
Project Manager	Develops objectives and makes day-to-day decisions for one or more communities. Directly responsible for sales, construction, staffing and training. Approves homeowner change requests and all payroll matters. Reports to 2nd Level Head.
Construction Manager	Plans and directs all tasks required in construction of units. Coordinates with public officials and agencies to obtain necessary permits and approvals. Supervises and coordinates construction activities in the field either directly or with superintendents. Reports to the 2nd Level Head or Construction Head.
Construction Manager-High Density	Responsible for projects that are in excess of three stories tall (multi-family, condo-type or urban infill). Plans and directs all tasks required in construction of units. Coordinates with public officials and agencies to obtain necessary permits and approvals. Supervises and coordinates construction activities in the field either directly or with superintendents. Reports to the 2nd Level Head or Construction Head.
General Superintendent	Supervises two or more construction superintendents. Reports to Construction Manager.
Construction Superintendent	Confers with and directs/approves work being performed by subcontractors. Negotiates change orders. Approves billing and payments. Schedules and coordinates various phases of construction. Reports to either Construction Manager or General Superintendent.
Construction Superintendent-High Density	Responsible for projects that are in excess of three stories tall (multi-family, condo-type or urban infill). Confers with and directs/approves work being performed by subcontractors. Negotiates change orders. Approves billing and payments. Schedules and coordinates various phases of construction. Reports to either Construction Manager or General Superintendent.
Construction Superintendent - Land Development	Maintains liaison with appropriate public agencies and utilities. Directs and approves work of subcontractors. May assist in land planning and design. Reports to 2nd Level Head or Land Development Manager.
Construction Assistant Superintendent	Assists Construction Supervisor as needed in all functions. Reports to Construction Superintendent.
Customer Service Head	Supervises and coordinates service/warranty activities to ensure delivery of quality products to customers. Establishes policies and procedures for quality assurance and inspection programs. Coordinates warranty service and work related to customer complaints. Hires and trains customer service/warranty representatives. Reports to 2nd Level Business Head.
Customer Service Representative	Inspects homes under construction, identifies defects and oversees work needed to correct. Acts as a liaison between the company and the buyer. Conducts walk-throughs, answers questions and responds to homeowner service requests after move-in. Reports to Customer Service Head.
Architect	Evaluates, selects and applies standard architectural techniques, procedures and standards. Analyzes proposals and vendor submittals. Assignments are generally well defined, but may do parts of larger and more complex architecture. Reports to Architectural Manager.
CAD Operator	Maintains and updates current plans for homes currently under production. Develops initial plans for changes or new models. May work with outside vendors and municipalities. Reports to Architectural Manager.
Contract Administrator	Maintains current knowledge of all available vendors. Administers bid process, payments and changes. Participates in negotiating contracts. Reports to Construction Head or 2nd Level Head.
Estimator	Analyzes blueprints, specifications, proposals, and other documentation to prepare time, cost, and labor estimates applying knowledge of specialized methodologies, techniques, principles, or processes. Computes cost factors and prepares estimates used for management purposes, such as planning, organizing, and scheduling work, preparing bids, selecting vendors or subcontractors, and determining cost effectiveness. Consults with clients, vendors, or other individuals to discuss and formulate estimates and resolve issues.
Network Administrator	Acquires, installs, and maintains company's local area network. Reads technical manuals and brochures to determine equipment, which meets establishment requirements. Assists in presenting to management recommendations related to purchasing and installing hardware, software and telecommunication equipment. Establishes and implements LAN policies, procedures, and standards and ensures their conformance with information systems and company's objectives. Develops and writes procedures for installation, use, and solving problems of communications hardware and software.
Help Desk Technician	Troubleshoots computer software- and hardware-related problems for all employees and educates end users in the use of software products. Defines and purchases new computer equipment and sets up PCs for new employees. Installs and maintains network printers. Maintains LAN and WAN integrity. Administers internal telecommunications systems, including phone switch and voice mail.
Senior Programmer	Position may train new employees, assign and monitor work, and/or provide work leadership. Plans, develops, tests, and documents computer programs, applying knowledge of programming techniques and computer systems: Consults with user to identify current operating procedures and clarify program objectives. Consults with managerial and systems analysis personnel to clarify program intent, identify problems, suggest changes, and determine extent of programming and coding required. Revises or directs revision of existing programs to increase operating efficiency or adapt to new requirements.
Programmer	Non-specific instructions on regular work assignments and more specific instruction on new work assignments are typically given. Writes the code and completes programming, debugging and testing of systems and applications. Completes forms, procedures and documentation necessary for installation and maintenance for application programs. Participates in analyzing, designing, programming and modifying programs.
System Analyst	Analyzes user requirements, procedures, and problems to automate processing or to improve existing computer system. Confers with personnel of organizational units involved to analyze current operational procedures, identify problems, and learn specific input and output requirements, such as forms of data input, how data is to be summarized, and formats for reports. Reviews computer system capabilities, workflow, and scheduling limitations to determine if requested program or program change is possible within existing system. Upgrades system and corrects errors to maintain system after implementation.
Web Master	Plans, develops, tests, maintains, and documents programs controlling the content and appearance of web sites. Analyzes and develops specifications, determines feasibility, cost and time required, compatibility with current system, and computer capabilities required for new or revises web sites. Prepares flowcharts and diagrams to illustrate sequence of steps program must follow and to describe logical operations involved. Writes documentation to describe program development, logic, coding, and corrections.
Customer Relations Head	Primarily Responsible for enhancing the customer's experience. Manages and helps to reduce litigation exposure. Forecasts service trends and satisfaction levels. Not involved in managing day-to-day warranty issues or warranty service representatives.
Purchasing Agent	Responsible for bid specifications, administering contract bidding for materials and services, and awarding contracts to suppliers and contractors. May also prepare and issue purchase orders and change orders.
Branch Mortgage Head	Maintains office and staff to provide and service mortgage needs of buyers and builder. Supervises branch office staff. May have profit/loss responsibility for branch office. Reports to Mortgage Head.
Loan Processor	Interacts with homebuyer regarding home loans. Processes all paperwork on loans until approval. Reports to a Mortgage Supervisor.
Loan Closer	Facilitates closing of approved mortgage loans. May deliver closed packages to 2ndary markets. Reports to a Mortgage Supervisor.
Mortgage Underwriting Specialist	Approves or denies mortgage loans, following mortgage standards. Reviews and evaluates information on mortgage loan documents to determine if buyer, property and loan conditions meet establishment and government standards. Reports to Branch Manager
Loan Officer/Originator	Meet with buyers to complete loan application. Develop rapport with sales agent. Required follow-up with buyers and sales agent to keep builder informed on loan status. Reports to Branch Manager.
Post Closing/Loan Shipper	Order and organize files for prospective loan buyer. Follow-up with loan buyer/investor regarding questions on files. Notify homebuyer about sale of their loan. Reports to Branch Manager.
Title Officer	Issue title commitments, policies and pro formas. Attend closings and set up master commitments to help ensure that customers receive a clear property title. Read searches. Plot deeds. Draw up metes and bounds descriptions for surveys and survey readings.
Closing Supervisor	Act as seller’s representative at closings. Perform settlements and take care of post closing paperwork. Schedule closings and settlements. Prepare documents (RESPA, affidavits, etc.). Perform closings.